Business Analyst

European Council for Nuclear Research

Geneva, Switzerland

At CERN, the European Organization for Nuclear Research, physicists and engineers are probing the fundamental structure of the universe. Using the world's largest and most complex scientific instruments, they study the basic constituents of matter - fundamental particles that are made to collide together at close to the speed of light. The process gives physicists clues about how particles interact, and provides insights into the fundamental laws of nature.

Are you an experienced agile-minded Business Analyst who is client-oriented, passionate about your work, positive, with a can-do attitude and highly collaborative yet results oriented? Join the Business Computing Group and bring your value to CERN! Take part!

You will join the Business Computing Group (BC), where 80+ talented international colleagues are responsible for delivering information systems for all of CERN’s business functions.

The product management driven group is working for clients across the whole Organisation (HR, Finance, Planning, Safety, Security, Purchasing, Logistics, and Accelerator Operations). The type of products under the group’s responsibility ranges from custom-made solutions for a few users to large and widely integrated systems with 15,000+ users. Hence, working for the BC group provides numerous perspectives for being in touch with different technologies and business areas.


  • As a Business Analyst you will liaise between agile teams, product managers, business partners and users to understand the underlying demands and advise on the best solutions.

This transversal position will include activities in three main areas: solution, strategy and relationship management. You will take on the following responsibilities:

  • Lead business analysis efforts to support the strategic objectives of our activities;
  • Collaborate with stakeholders to gather and prioritize business requirements; 
  • Analyze business processes and systems to identify areas for improvement and optimization; 
  • Develop and maintain business process documentation (using BPMN and specialised business process modelling tools), including process flows and user requirements; 
  • Provide strategic guidance and recommendations to senior management based on analysis findings; 
  • Guide cross-functional teams in the implementation of process improvements and system enhancements; 
  • Monitor and report on key performance indicators to track progress towards organizational goals; 
  • In addition, familiarity with UX principles and methodologies would be advantageous in this role.


  • Master's degree or equivalent relevant experience in the field of Business and Management, Design, Computer Science or a related field.


  • Extensive experience in business analysis in business computing; 
  • Extensive knowledge of common business processes / best practices; 
  • Experience in working in a product management environment; 
  • Experience with coaching business analysts and specialists in connecting agile roles.

Language skills:

  • Spoken and written English and French: ability to understand and speak at least one language in a professional context with the willingness to acquire the other one rapidly. Ability to draft texts for publications and/or official communications and to give oral presentations in at least one of the languages. CERN offers language courses to support you in the acquisition.