Consultancy Business Analyst

United Nations Children's Fund

Valencia, Spain

UNICEF continually invests in ICT enabled initiatives as a change strategy. The portfolio of products has grown steadily to support the mandate of UNICEF, and digitalize the core business capabilities. To manage the portfolio and individual projects, PMI and Prince 2 methods were applied to ensure consistent and sound project and financial management.

UNICEF also implemented Project Portfolio Management and Enterprise architecture governance to automate and streamline the ICT demand management process, while building a repository (a digital blue-print of UNICEF and a reference architecture). The 2022-2025 strategic plan, continues to state digital transformation is a core change strategy that will require the strengthening of the digital governance processes and tools.

Under the general guidance of the Chief PMO, SRG, the Business Analyst’s primary objective is helping SRG/PMO with performing reviews, recommendations, and implementation of new tools and processes in the area of Portfolio Management and Enterprise Architecture.

This includes primarily:

  • Implement the newly acquired Enterprise Architecture (EA) Tools
  • Lead coordination and training of EA and PPM processes
  • Develop tools and templates for analytical assessments of the EA
  • Assist the development stronger demand management and EA engagement processes with ICTD teams 

Key Tasks:

  • Review and improve IT Demand Management Process.
  • Create business friendly demand management process description.
  • Implement the strategy - design the new workflows in PPM, build, roll-out, review and enhance.
  • Create SOPs/instruction manuals for the application.
  • Train EA and PPM stakeholders to use the new/updated application.
  • Preparation and consolidation of data for EA/Portfolio for input into EA and PPM platforms.
  • Update the Enterprise Architecture processes.
  • Create report for ICT management with KPIs and metrics.
  • Provide on-going PMO and EA support.
  • Support PPM and EA tool implementation.
  • Setup regular team meetings to review progress.
  • Schedule regular status update meetings with Project Board.
  • Develop the project plan, communications plan and documentation related to the project.
  • Work with PMO to develop communications and advocacy plan.
  • Create training materials and glossary of new terms in addition to materials provided by vendor.

To qualify as an advocate for every child you will have…

  • An advanced university degree (Master’s or higher) in Systems or Business Process Analysis or directly related technical field.
  • A minimum of five years of relevant professional experience related to Information Technology.
  • Experience working in the UN or other international development organizations.
  • Developing country work experience and/or familiarity with emergency is considered an asset.

Other Skills and Qualifications:

  • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Excellent planning, organizational, and time management skills.
  • Experience in Agile Project Delivery.
  • Experience in project management.
  • Strong interpersonal and communication skills.
  • Knowledge of the O365 environment.
  • Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

Source: https://jobs.unicef.org/cw/en-us/job/552133