ICT Intern

United Nations Office for Project Services

Addis Ababa, Ethiopia

Experience: Internship

Skill Required :

The internship is learning and working opportunity that targets fresh graduates. The intern will assist the ICT Officer to efficiently and effectively manage ICT and support to the Ethiopia Multi-Country Office (ETMCO). The intern will be exposed to practical learning and working experiences that foster development of his /her path. The Intern will work full time and follow the same working hours as UNOPS employees.

 Functional Responsibilities

Summary of Key Functions: 

  • ICT management and administration
  • Network administration and application management
  • Support to knowledge building and knowledge sharing

Opportunity to learn and work on efficient and effective ICT management and administration, focusing on achievement of the following results:.

  • Participate in the maintenance of inventory of all computer, telecommunication equipment, I/O devices and software existent in the office ensuring compliance with registration and upgrades.
  • Effective functioning (installation, operation and maintenance) of all UNOPS hardware equipment and acquisition of hardware supplies.
  • Performance of specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and routine repairs.
  • Installation of commercial and in-house developed software and related upgrades, anti-virus programs on a timely basis
  • Performance of minor repairs on hardware equipment, as required;
  • Involve in preventive maintenance of ICT Equipment regularly.
  • Advice on project implementation on all activities involving ICT;

Opportunity to learn and work on efficient network administration and application management services focusing on achievement of the following results:

  • Maintenance of the Local Area Network (LAN) and Wide Area Network (WAN) systems to ensure that Network Operating Systems support databases, documents, resources and data files;
  • Involve in the Installation, upgrading and maintenance of LAN/WAN systems, including applications used in the system;
  • Management and maintenance of equipment and applications associated with electronic mail system;
  • Monitoring of the network connection on a daily basis to ensure a stable and responsive network environment.
  • Trouble-shooting and monitoring of network problems.
  • On how to ensure UNOPS desktop and network resources protected from malicious virus attacks and work closely with the ICT Officer to deploy countermeasures in the event of the attacks.
  • Response to user needs and questions regarding network access.
  • Take a regular backup of the servers and restoration as per the established back up procedure.
  • Support HoSS, IT Officer and Operations Team with preparation and roll out of the office business continuity management and disaster recovery plan.
  • Involve in the maintenance of video conference applications and PABX operations.
  • Participate in testing and installation of telecommunications hardware.
  • Support to the maintenance of the Regional Office website, Intranet and related websites.
  • Support the maintenance of application systems. 

Opportunity to learn and work on providing support to knowledge building and knowledge sharing, focusing on achievement of the following results:

  • Staff support on hardware familiarization and maintenance; software applications, file management/maintenance and LAN/WAN systems;
  • Developing and coordinating the production of Technical Instruction Document for Training in Basic Computer Studies and training staff.
  • Perform other duties as assigned by the ICT Officer.

 Education/Experience/Language requirements


  • Bachelor's Degree is required. Area of degree should be preferably in Information Sciences, Information Technology or Computer Sciences or related fields. 
  • MCSE, ITIL, CCNA or Equivalent certifications  is added advantage.

Work Experience

  • Applicants are not required to have professional work experience.
  • Applicants should have graduated from the above stated fields within three (3) years prior to the applications date of the internship.

Language Requirements

  • Fluency in written and oral English and the local language (Amharic) is required.

Source: https://jobs.unops.org/Pages/ViewVacancy/VADetails.aspx?id=24052#1