UNHCR is a global organization dedicated to saving lives, protecting rights and building a better future for refugees, forcibly displaced communities and stateless people. We work to ensure that everybody has the right to seek asylum and find safe refuge, having fled violence, persecution, war or disaster at home.
Since 1950, we have faced multiple crises on multiple continents, and provided vital assistance to refugees, asylum-seekers, internally displaced and stateless people, many of whom have nobody left to turn to. As of end of 2021, about 89.3million people have been displaced globally because of persecution, conflict, violence, human rights violations, and events seriously disturbing public order. UNHCR operates in over 132 countries and territories, using our expertise to protect and deliver life-saving assistance and seek durable solution. All UNHCR operations heavily rely on collecting population and operational data on daily basis in order to inform protection strategy, planning and programming. As the UN Agency with a responsibility to protect and assist asylum-seekers, refugees, internally displaced persons (IDPs), returnees and stateless people, UNHCR has a vital role in collecting, consolidating, analyzing and disseminating data and information on all population of concern that fall under its mandate. In 2019, UNHCR launched a global data transformation strategy (2020-2025) that aims at enhancing evidence-based data. Our vision is that by 2025, UNHCR becomes a trusted leader on data and information related to refugees and other affected populations, thereby enabling actions that protect, include and empower the different affected population groups. UNHCR seeks to enhance the collection and analysis of data through a collaborative approach and working closely with Governments, NGOs and other key stakeholders, in order to achieve quality protection outcome.
Purpose and Scope of Assignment:
UNHCR Multi-Country office in Washington, DC is hiring an Information Management Associate (UNOPS LICA-6 (G6)) to be part of the office Information Management team and support the leverage of quality data and evidence-based information. The Information Management Associate reports to the Associate Regional Information Management Officer. The information management team is part of the Thematic and Operations Support Unit. The incumbent assists in collecting, processing, archiving, and analyzing various dataset and information on UNHCR population of concern. The incumbents role is to support the operationalization of the office wide information management strategy including but not limited to secondary data analysis, statistical reporting and primary data collection.
Duties and Responsibilities:
Collect, collate, process, archive and store population data related to protection and perform data quality, consistency, and data protection control.
Perform tasks related to regular data cleaning and processing that would be needed for analysis and producing various information products and updates.
Support in operationalizing the Information Management strategy and expansion of IM services to serve both the United States and Northern Caribbean protection teams.
Support in expanding the collection of secondary data and baseline information on various issues related to protection, programming and monitoring.
Support the design of various information products especially interactive dashboards using Business Intelligence.
Support the statistical reporting on population data management including but not limited to mid-year and annual statistical reporting.
Organize, archive, store, backup all historical datasets on asylum and other protection issues.
Support and leverage geographic data for map production and use in geographic information systems (GIS).
Support the various primary data collection initiatives including but not limited to protection monitoring and protection assessment.
Support the development and update of different Standard Operational Procedures (SOPs) on statistical reporting, products and other necessary SOPs.
Support the operation on the roll-out of monitoring and evaluation operational system.
Support various periodic reporting requirement including weekly and monthly reporting.
Act as the main FP for the technical debugging.
Perform other duties and ad-hoc requests as required.
Accountability :
The Office delivers reliable, accessible and user-friendly, relevant, predictable, appropriate and timely information.
Protection Information Management (PIM) principles and standards are applied ensuring data quality, privacy and protection.
Ensuring data integrity and maintaining the highest standards on data protection issues in line with UNHCR global data protection policy.
Qualifications and Experience:
Education :
Completion of High School Diploma is required. Bachelors degree in information management, statistics, social science, economics, law, or any other related fields are strongly preferred.
Work Experience:
3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher.
Strong data management skills.
Strong understanding and knowledge of Information management concepts and frameworks in the context of humanitarian response.
Familiarity with the Protection Information Management (PIM) global guidance, standards and framework.
Strong analytical skills on mixed research methodology (quantitative and qualitative).
Previous experience of carrying-out secondary data review or desk review.
Team orientation and demonstrated capacity to work collaboratively in a high-paced and often stressful environment.
Good organizational and planning skills.
Fluency in English and working knowledge of Spanish .
