United Nations Children's Fund
Experience: Internship
Skill Required: IT and ICT
Apply By: 09-06-2022
The ICT Helpdesk Assistant is accountable for the delivery of effective and efficient Help Desk first support services to all UNICEF Ethiopia staff. She/he will be accountable for diagnosing and resolving user requests and incidents in a timely manner, assist with monthly tickets generation for the local helpdesk, and provide support and guidance to users.
The ICT Helpdesk Assistant will be responsible for the following duties:
User Support:
Administration Support:
To qualify as an advocate for every child you will have…