Manager Digital Demand for Immunisation

Gavi, The Vaccine Alliance

Geneva, Switzerland

Experience: 0 to 3 Years

Skill Required: IT and ICT

This role will support in the project management and implementation of the Advancing Health Online initiative (AHO) and other cross-team digital demand initiatives at GAVI. The role will coordinate closely with other colleagues in EIP, HSIS, other internal teams and partners, to implement a coherent approach to scale-up and use digital health information tools for improving vaccine confidence in immunisation, under the guidance of technical leads. 
Main Duties/Responsibilities:    
  • Under the technical direction of the Senior Manager, Digital Health Information Systems and Senior Manager, Demand Generation and Community Engagement, oversee the operationalisation /implementation of the Advancing Health Online initiative (AHO) as a flagship programme for Gavi, in selected countries;
  • Act as a key interface between HSIS, Resource Mobilisation & Growth and Communications teams to ensure an aligned approach in AHO/digital demand for immunisation and develop and implement relevant partnerships;
  • Develop and disseminate briefings, guidelines and documents related to AHO implementation and other digital demand interventions globally, at the country level and within the secretariat;
  • Manage the implementation of the Monitoring Evaluation and Learning (MEL) framework on AHO and other digital interventions, as required;
  • Collaborate effectively with Alliance and Expanded partners, AHO Secretariat, and private sector to achieve rapid results;
  • Ensure smooth implementation, robust monitoring and synthesised learning of AHO/digital demand interventions implemented in Gavi-supported countries, under the technical guidance of the Senior Manager, Digital Health Information Systems and the Senior Manager, Demand Generation &Community Engagement;
  • Support the Senior Manager, Digital Health Information to coordinate DHI investments and DHI strategy MEL plan implementation related to demand and community engagement;
  • Facilitate the implementation of user engagement strategies, leveraging technology and country-specific insights to optimize feedback mechanisms, improve and sustain vaccine acceptance and demand;
  • Support analysis of vaccination trends, user engagement, and feedback to assess the effectiveness of digital demand strategies and inform data-driven improvements;
  • Facilitate capacity building on digital community engagement and vaccination promotion tools and platforms within the alliance and for target populations;
  • Support digital demand work as required.
Work Experience:    
  • At least 5 years’ experience in the development and implementation of digital strategies for health programmes; 
  • At least 3 years’ experience working closely with government health agencies to scale up and ensure digital interventions align with public health priorities and policies;
  • Track record of successfully designing and implementing health promotion or community engagement interventions required;
  • Expertise in data analysis, monitoring, and evaluation of digital health initiatives required;
  • Experience in donor relations and multi-stakeholder management required;
  • Demonstrated ability to lead complex projects required;
  • Excellent project management skills and experience in implementation of digital health interventions, preferably in Gavi supported countries an asset;
  • Familiarity with digital marketing and social media strategies desirable;
  • Experience working in multiple countries/international environment an asset;
  • Experience working in Gavi countries is highly desirable.
  • Excellent organisational skills with the ability to manage multiple tasks and priorities;
  • Proficient in MS Office Suite (Word, Excel, PowerPoint) and demonstrated proficiency in data analytics, interpretation, and visualisation, especially in the context of immunisation programme data;
  • Excellent written, verbal communication and interpersonal skills, including the ability to translate technical information into understandable terms for non-technical stakeholders;
  • Proven ability to lead multi-stakeholder projects and collaboration across complex organisations, including planning, execution, monitoring, and evaluation, with the ability to manage multiple tasks and priorities;
  • Strong knowledge of immunisation programmes, with demonstrated experience in implementing digital health solutions;
  • Detail-oriented with a high level of accuracy in work;
  • Ability to maintain confidentiality and handle sensitive information;
  • High performer with a proven track record of operating in a high-pressure environment with tight timelines;
  • Technology savvy, with mastery of social media tools management and use;
  • Ability to make decisions and operate independently, as well as judgement to know when to seek guidance;
  • Ability to multitask, tracking and managing many active priorities in parallel;
  • Very highly organised and structured, good planner, with a high level of attention to detail.
  • Fluent English is required;
  • Additional languages an asset.