Program Officer

Danish Refugee Council

Addis Ababa, Ethiopia

Experience: 3 to 5 Years

Skill Required :

The Program Officer will be responsible for supporting the setup and implementation of EMP’s activities in Addis Ababa targeting Eritrean Refugees. The Officer will work with Assistants and supervise outreach workers to ensure the delivery of refugee youth resilience-building activities as well as the operation of an information hub. Further, the Officer will provide support to project cycle management, program development, and reporting with specific contributions in the area of urban refugee outreach.


Technical Support:

  •  Collaborate closely with the coordinator to operate information hubs for refugees in Addis Ababa. Responsibilities include designing and rolling out needs assessments and community outreach ensuring adequate monitoring, documentation, and reporting of activities against relevant indicators.
  • Contribute to the design, planning, and implementation of EMP activities with a particular emphasis on youth access to justice, education, migration, protection information, and services.
  • With guidance from the component leader, coordinator, and support teams, contribute to budget and procurement planning and implementation.
  • Oversee the schedule of mentors and outreach workers with the help Team Leader to ensure smooth help desk service at the Info Hub.
  •   Plan and oversee outreach workers and activities, producing detailed work and activity plans for the day-to-day operation of EMP activities.
  • Under the direction of the component lead and coordinator assist in activity, reporting for both internal and donor purposes. This will include providing regular reports with accurate and comprehensive files of activities, outputs, materials, and other relevant or supporting documentation.
  •  Monitor and report on contextual developments affecting implementation, raising and escalating issues related to the program risks, protection risks among the target population, and ensuring accountability to beneficiaries.
  •  Develop and maintain good working relationships with key stakeholders by actively participating in coordination meetings, working groups, and any other meetings as requested.
  • Prepare the monthly timesheet for outreach workers and follow up on incentive payments with DRC finance.
  • All DRC roles require the post-holder to master

DRC’s core competencies:

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.  
  • Collaborating: You involve relevant parties and encourage feedback.  
  • Taking the lead: You take ownership and initiative while aiming for innovation.  
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: You act in line with our vision and values.  

Experience and technical competencies: (include years of experience)

  • Minimum 3 years of work experience in humanitarian or development response. Experience working on refugee/IDP protection with an international NGO, UN agency, or relevant ministry or local authority is especially valued.
  • Strong planning, problem-solving, and communication skills are required with the ability to use planning tools appropriately and produce well-written documents for internal and external use.
  • Integrity, strong work ethic, and ability to consistently meet deadlines

Education: (include certificates, licenses, etc.)

  • Bachelor’s degree in social sciences, law, social work, international development, or other relevant fields from a recognized institution.

Language: (indicate fluency level)

  • Excellent verbal and written proficiency in English and Amharic. Good knowledge of Tigrigna is an added value.