You will provide administrative assistance to the Head of Unit and other colleagues in the team, with the objective of contributing to the efficiency and performance of the team’s overall activities.
Operating Network:
The (Senior) Administrative Assistant Reports to the Head of Unit and provides general secretarial/administrative to the Head of Unit and the loan officers of the unit, as well as the two Loan Officers covering public sector in Croatia and Slovenia.
Accountabilities:
Projects origination process:
Assist loan officers in updating and compiling business information and organising contacts
Lending process:
Assist the Head of Unit and loan officers during the lending process and, as appropriate, in the follow up and monitoring of projects (in close coordination with the other Directorates participating in the process).
Proofread, finalise, distribute and file documents and reports prepared by loan officers.
Oversee the administrative coordination of the whole lending procedure (monitoring of deadlines, organisation of meetings, appointments and business trips for the loan officers).
Handle telephone contacts with clients and follow project information flow while loan officers are on mission.
Optimisation of operating tools and working methods:
Keep statistics and work plan up-to-date; monitor that procedures are followed during the lending process; input data in the loans database in view of the preparation of reports and statistics on the Bank’s activity in countries covered by the Unit.
Organise meetings and conferences.
Teamwork:
Cooperate with the other secretaries and members of the Department; when appropriate train new colleagues on Bank procedures and processes, contribute to a good working atmosphere within the unit and the Department in order to facilitate the timely implementation of tasks, smooth flow of information and achievement of objectives.
Qualifications:
Certified secondary-level education, complemented with a 2-year certification in a relevant field (e.g. secretarial studies, business administration) or secondary level education with equally qualified experience in a relevant field
Minimum 3 years relevant professional experience
Excellent knowledge of the standard computer tools, and MS Office tools (Word, Excel, Powerpoint). Knowledge of Business Objects would be an advantage.
Excellent knowledge of written and spoken English and a good command of French (*). Excellent knowledge of Italian is a distinctive advantage.
